|
we would like our customers to be satisfied with purchases they make with bebabo. if you are not satisifed with your purchase we welcome your return or exchange the product(s) within 14 days of the original order date as long as the following criteria are met:
* the toy(s) were purchased from bebabo website.
* the toy(s) are new and unused with no signs of wear or use.
* any dolls or stuffed animals have all the original tags attached.
* the item(s) has not been assembled.
* a copy of the original invoice is provided.
exchanges are to be returned at the customers own expense.
we will notify you as soon as we receive the product and will provide you with a credit note to be used within three months. unfortunately we are unable to refund shipping costs. please allow 7-10 days for your refund to be processed. please email us for further details. invitations you are welcome to order a reasonable quantity of invitations. if we consider that the order is not genuine and the order is unrealistic we hold the rights to cancel the order. please be aware that the invitations remain the property of bebabo and cannot be resold. faulty goods
we would like our customers to be satisfied with purchase you made with bebabo. we check all items before we ship them. however, if you received defective or damaged products please don't worry! we'll do everything to deal with the situation efficiently and at no expense to you.
defective or damaged items should be reported within 14 days of the original ship date.
please contact us for further instructions info@bebabo.co.nz
if you have received an item as a gift, a refund will be given to the account originally charged or you will receive a store credit for the original purchase price.
|
